Solutions to Problems of Smart Watches

How to set the Smart Watch time?
Open the APP. After turning on Bluetooth and connecting the Smart Watch, the time will be automatically synchronized.

How to check the notification content of the Smart Watch message?
On the message push interface, press and hold the small circle dot on the Smart Watch to enter.

How to use the camera function?
Android phone: When the Smart Watch is successfully connected to the APP, tap the remote control to take a picture, and long press on the Smart Watch’s camera interface
IPhone: When the Smart Watch is successfully connected to the APP, tap the camera of the phone, and press and hold on the camera interface of the Smart Watch

How to check the point amount of the Smart Watch?
You can check the battery level on the APP device interface, and you can also check the battery level by long pressing on the time interface of the Smart Watch.

How to use the music control function?
When the Smart Watch is successfully connected to the APP, open the mobile music player to play the download list music. Long press to switch on the Smart Watch music interface. (Some mobile phones do not support the built-in music player, but can support QQ music player, NetEase cloud music player)

How long does it take to fully charge the Smart Watch?
Generally, it can be fully charged in 1 hour, and it is recommended to charge it for more than 2 hours to give full play to the maximum performance of the battery.

How to turn off the Smart Watch?
First measure the Smart Watch, switch to the time page, release the handle, and then long press the button, then the hardware information of the Smart Watch will be displayed, then release, and long press again, the closed button will be displayed, release the handle again and long again Press until the Smart Watch closes. Plug in to charge and turn on.

How to connect the Smart Watch/how to synchronize the data of the Smart Watch?
Android phone: turn on the phone’s Bluetooth, open the phone’s APP, click on the bound Smart Watch, click on the scanned Smart Watch, after the Smart Watch is successfully connected, the Smart Watch data synchronization APP (do not connect the Smart Watch’s Bluetooth in the phone’s Bluetooth settings, if you connect, click Cancel the pairing, otherwise it will affect the connection of the Smart Watch in the APP)
IPhone: Turn on the Bluetooth of the mobile phone, open the mobile APP, click Bind the Smart Watch, and click the scanned Smart Watch. When the pairing box pops up, click Pair. After the Smart Watch is successfully connected, the Smart Watch data will be synchronized to the APP.

Why can’t the Smart Watch receive push notifications?

Android phone settings:

1: Confirm that the message push switch is turned on in the APP
2: Confirm whether the message can be displayed normally in the notification bar of the phone. The notification bar of the Smart Watch is pushed by reading the message in the notification bar of the phone; if there is no message in the notification bar of the phone, the Smart Watch cannot receive the push (you need to find the notification bar in the phone settings) And status bar, open WeChat, QQ. Phone, SMS, etc.)
3 Open the APP-click on other settings-click on Accessibility-open the APP
4 Open WeChat-click me-click settings-click new message reminder-open the notification to display the message details
5 Open QQ-click settings-click message notification-open the notification to display the message content

Apple phone settings

1 Confirm that the message push switch is turned on in the APP
2 Open the phone settings-click notifications-click WeChat, QQ SMS, phone-enable notifications, display in the notification center
3- Open WeChat-click me-click settings-click new message reminder-open notification to display information details
4 Open QQ-click settings-click message notification-open the notification to display the message content.

Can’t connect the Smart Watch?
Turn on the Bluetooth of the mobile phone, open the APP, and click Unbind to re-bind.

Is the Smart Watch waterproof?
The Smart Watch is not waterproof to steam, warm water, hot water, and can prevent splashing from life [It is not recommended to swim with the Smart Watch as it may be affected by water pressure}


Why doesn’t the
Smart Watch show the weather?
When you want to check the real-time weather, open the APP. The Smart Watch is successfully connected to obtain weather data.


Why is there no data in the weekly activity report and weekly sleep report?

Here we need to distinguish daily step data, sleep data or weekly step data, sleep data, and view it on different pages of the APP. The daily step count data can be viewed on the home page of the APP, and the daily sleep data can be viewed by sliding to the left on the step count page. Every Monday at 7:00, the last week’s step count will be updated, and the weekly sleep report data and analysis data (view on the discovery page).

Why is there no sleep data on the wristband while wearing the wristband to sleep?
1. During sleep, the physical activity is too frequent and the quality of sleep is very poor. The Smart Watch is recognized as a non-sleep state.

How to monitor sleep?
When a person sleeps, they are generally in a static state, and when they roll over and move their arms, the sensors of the Smart Watch will record changes in activity. The Smart Watch is worn on the wrist. He keeps track of changes due to changes in body movement, and judges whether people are sleeping. In order to monitor sleep accurately and effectively, we set unique monitoring conditions. Only the Smart Watch data that really meets the conditions will be recorded as effective sleep data.

Why doesn’t the Smart Watch light up after turning the bowl?
First open the APP and make sure that the turn-on and turn-on switch is not turned off. If you still can’t use it after opening it, please remove the straps on both sides of the Smart Watch, place it flat on the desktop, open the APP, click on other settings, and click on calibration. In addition, if you are sleeping, turning the bowl to brighten the screen is also available.

How to synchronize WeChat sports?
Open the APP, click the fourth icon below, and click WeChat Sports. Just follow the instructions on the interface to step and operate.

Why is the synchronization of WeChat exercise steps different from that of the Smart Watch?
The WeChat leaderboard reads the maximum value of all the source generations of step counting data. If the mobile phone’s WeChat movement value is greater than the Smart Watch data, then the maximum value read by the WeChat leaderboard is not the Smart Watch data.

Can’t connect the Smart Watch?
Turn on the phone’s Bluetooth and open the APP. Click Unbind to re-bind.

How to set up email notification: Enter settings on your phone-application management, permission management, and open all.
Connect the Smart Watch to the APP and enter the device management-Smart reminder to open the corresponding reminder function
What should I do if I do not receive the notification? First of all, the notification function of the watch is only to synchronize the notification function of the mobile phone, such as incoming call and letter, QQ WeChat letter reminder, if your mobile phone does not receive the notification, then the watch will not receive it. You need to find the corresponding APP in the phone settings-notification function. , Turn on the permission notification.

Simple handling method for common problems: Due to the lack of uniformity in the Bluetooth protocol of various mobile phone brands, sometimes the Bluetooth connection between the mobile phone and the watch is unstable. You can turn off the Bluetooth of the mobile phone and reconnect it again, or restore the watch to the factory settings, such as a watch. In case of a crash, you can press and hold the power button for 10 seconds to restart the watch.

● Notification: You can check QQ/WeChat and other timely news,
● Bluetooth: Search for the device to be connected, or disconnect the connected device.
● Pedometer: You can view the number of steps you walked, calorie consumption and walking distance on the day. At 12 o’clock every night, the data of the day will be saved and reset to 0. Swipe up to enter the options, status, there are options to close or open; history records, you can view 7-day local history records; goals, you can set goals for the number of steps per day; please enter your gender, height, weight and other information, so that it can be more accurate Measure your own exercise data.
● Sleep monitoring: Your sleep duration and quality will be recorded every night from 9 am to 9 am to help you better adjust your work and rest time and improve sleep quality. Swipe up to enter the options, status, there are close and open options; history records, view the length of deep sleep and light sleep; help, detailed instructions for use.
● Heart rate monitoring: Put the watch close to your wrist, and the best place to wear it is the wrist bone above your arm. The real-time heart rate value can be measured. The normal value of the average person is 60-90 beats/min. Click the start mark at the bottom to show that it is measuring, and the value will be measured after about 20 seconds. Underline to enter the option interface, you can view the history
● Blood pressure: start monitoring when you enter it. When monitoring, please lay your hands flat, the data will be out after about tens of seconds. Generally, the older the older the higher the blood pressure, and the lower the female is than the male.
● Sedentary reminder: Set the reminder time for sedentary sitting, and it will automatically ring the reminder when the time is up.
● Anti-lost: Click Find, the phone will sound an alarm; you can also enter the phone APP to find the device function, and the watch will sound an alarm.
● Alarm clock: five alarm clocks can be customized; long press to enter to delete the alarm clock.

● Bluetooth music: control to play music in the phone.
● Bluetooth camera: when the phone cannot be locked, the watch enters the Bluetooth camera, the phone enters the camera interface, tap the watch to take a photo, and the photo is stored on the phone.
● Stopwatch: Turn on this function for single or multiple timing.
● Calculator: Enter to perform simple calculations.

Settings: Various local settings can be made

Bluetooth settings: Enter to turn Bluetooth on or off.
Clock: clock type, there are multiple standby dials to choose from; time synchronization, which is turned on by default, will synchronize the phone time after connecting to the phone, if you want to manually adjust the time, you must turn off this function;
Incoming message bright screen: Turn on the incoming notification will brighten the screen, but the power consumption is high.
Sound: You can choose the scene mode of incoming calls, choose the ringtone, choose the notification ringtone; volume, you can adjust the volume of multimedia, ringtones, notifications, etc.;
Display: enter the adjustable screen brightness
Unit: You can choose the data unit to be metric or imperial;
Restore factory settings: Generally, when there is any software problem, restore factory settings can solve it;
About: You can view the watch model and software version.

● Language: Automatic synchronization is turned on by default, and the phone language will be synchronized after the phone is connected.

※ Watch operation instructions
Switch button: Long press is used to switch the machine, short press to return to the standby interface, when the watch freezes, long press for 10 seconds to restart the watch.
Touch gestures: swipe left and right to enter the main menu, press the side button to return to the standby interface, after entering each function, swipe right to return, swipe left to enter the next menu.
Dial switch: Long press the screen, the dial selection will appear, select the dial you want, and click the confirm button below.
Charging instructions: Charging instructions: When charging, the watch is reversed, and the charging line is aligned with the contacts and it will automatically attract. It supports computer USB or mobile phone 5V standard chargers, and it can be fully charged in about 70 minutes.
Please note that the two contacts of the charging cable cannot be in contact with conductive objects at the same time, which will cause a short circuit and burn.


The connection between the watch and the mobile phone:

First, the mobile phone needs to download the APP “WEARFIT2.0” to the mobile phone and install it, two methods
1. IOS and Andriod mobile phone users: scan the QR code of the watch (settings-APP download) or the QR code below through the mobile browser, select the first download, or scan it with WeChat, when the interface is opened, click the upper right Fang option, choose to open the download with the mobile browser.

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